Eventide Center for Faith & Investing Learning Platform

Please read these Standard Terms of Use (“Terms”) carefully. By using the Service (defined below) or signing up for an account, you’re agreeing to these Terms, which will result in a legal agreement between you and Eventide Asset Management, LLC (“EAM,” “we,” or “us”).  

We’ll start with the basics, including a few definitions that should help you understand these Terms. The Eventide Center for Faith & Investing (“ECFI”) is an educational initiative of EAM that provides educational resources to serve both financial intermediaries and individual investors interested in biblically faithful investing. ECFI shares faith-based perspectives and learning resources through dedicated website pages, a Journal and Podcast for Faith & Investing, and educational courses and resources through our online learning management platform (“Platform”). The Platform can be accessed at learn.faithandinvesting.com, and along with in-person courses, webinars, and other features we make available through faithandinvesting.com or learn.faithandinvesting.com is considered the Service of EAM. 

These Terms, including our Privacy Notice, Online Privacy Policy, and Social Media Guidelines, (collectively, the “Agreement”) define the terms and conditions under which you’re allowed to use the Service in accordance with the Agreement. If you don’t agree to these Terms, you must agree to immediately discontinue your use of the Platform. 

If you have any questions about our Terms or the Agreement, feel free to contact us at [email protected]. 

I. Account 

1. Eligibility 

In order to use the Service, you must: 

1. be at least eighteen (18) years old and able to enter into contracts in the jurisdiction in which you are domicile; 

2. be a financial professional; 

3. complete the account signup process for our Platform as described below; 

4. agree to these Terms, which along with the Privacy Notice, Online Privacy Policy, and Social Media Guidelines together form part of the Agreement; 

5. provide true, complete, and up-to-date contactinformation upon checkout; and 

6. be domiciled in the United States. 

By using the Service, you represent and warrant that you meet all the eligibility requirements listed above, and that you won’t use the Service in a way that violates any laws or regulations in the jurisdiction where you are domiciled. Please note that by representing and warranting to the above, you are making a legally enforceable promise. 

EAM reserves the right to modify the Terms and eligibility requirements at any time.  EAM also reserves the right to refuse Services, suspend Services, or close your account at any time in EAM’s sole discretion.  . 

2. Term or Duration of the Agreement (“Term”) 

The Agreement becomes effective when you sign up for an account on our Platform and agree to the Terms. The Agreement will remain in effect for the duration of time that you maintain an account on the Platform, unless you or EAM terminate the Agreement in accordance with the below.  If you sign up for an account on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms and enter into the Agreement on behalf of that company or entity. 

3. Closing Your Account 

You or EAM may terminate the Agreement at any time and for any reason. You may do so by terminating your EAM account on the Platform.  EAM may terminate by providing you notice that we intend to terminate  the Agreement. We reserve the right to not refund or reimburse depending on our sole judgment of the circumstances of each account situation. EAM may decide to terminate for any reason at its sole discretion, without limitation. Reasons for termination may include, but are not limited to, your account being an inactive status for 12 or more months. Once your account is terminated, you acknowledge and agree that we may permanently delete your account and all the data associated with it. Usernames are unique and can only be used once. If your account has been terminated, the username will no longer be available for use on any future accounts and cannot be reclaimed. In addition to the above, EAM may suspend the Service to you at any time, with or without cause, in its sole discretion.  

4. Changes 

EAM reserves the right to modify the Terms at any time, without providing advance notice to you.  EAM will, as deemed necessary and appropriate, modify terms by posting the revised Terms on its faithandinvesting.com website. The new Terms will be effective immediately as of the effective date indicated in the new Terms posted on the website.  Unless you terminate the Agreement,  the modified terms will apply to any continued or new use of the Service. EAM may make modifications to the Platform or any features of the Platform, at any time,with or without advance notice, and may in its sole discretion discontinue any features of the Platform at any time for any reason.   

5. Account and Password 

You are responsible for keeping your account name and password confidential. You are also responsible for any account that you have access to and any activity occurring in such account (other than activity that EAM is directly responsible for that isn’t performed in accordance with your instructions), whether or not you authorized that activity. You agree that you will immediately notify EAM of any unauthorized access or use of your accounts. EAM is not responsible for any losses due to stolen or hacked passwords, or for any failure to meet your responsibility to keep your account name and password confidential.  EAM will not at any time  have access to your current password, and do not have the ability to access or change your account, except as noted below.  For security reasons, we may only provide you with instructions on how to reset your password. EAM reserves the right and the access limited to update any of your contact information in your account for billing purposes. In addition, you represent and warrant that all information you provide to us when you establish an account, and when you access and use the Platform, is and will remain complete and accurate. EAM may contact you, or any seat, authorized user, or login added to your account, based on the information provided in your account. 

6. Account Disputes 

EAM does not know, have access to, any information about the internal workings of your organization or the nature of your personal relationships. Under these Terms, you agree that you will not request access to or seek information about any account that is not yours.  You further agree that you will not attempt to resolve any account-related disputes directly with another party. EAM determines who owns an account based on a number of factors, including the content in that account, and the contact and profile information listed for that account. In cases where differing contact and profile information is present or we are unable to reasonably determine ownership, we will generally request that you resolve the matter through proper channels outside of EAM. 

When a dispute is identified, we may suspend any account associated with the dispute, including disabling login and sending capabilities, to protect the security and privacy of the data held within the account until such time as the dispute is properly resolved. 

II. Rights 

11. Feedback and Proprietary Rights 

You agree that EAM owns all proprietary rights in the Platform, including, but not limited to, patents, trademarks, service marks, trade secrets, copyrights, and other intellectual property rights. You agree to respect EAM’s proprietary rights in the Platform, and you may only use our brand assets as explicitly stated. 

You shall retain all right, title, and interest in and to the material, content, data, and information (including your personal information and the personal information of others) you submit to EAM in the course of using the Platform or which EAM otherwise retrieves or accesses at your direction or with your permission (collectively, your “Content”). Subject to these Terms, you grant us permission to use or disclose your Content (including any personal information therein) only as necessary to provide the Service to you and/or as otherwise permitted by these Terms, including as further provided under Section 15. You represent and warrant that: (i) you own or have otherwise obtained all necessary rights, releases, and permissions to submit all your Content to the Service and to grant the rights granted to us in these Terms and (ii) your Content and its submission and use as you authorize in these Terms will not violate (1) any applicable law, (2) any third-party intellectual property, privacy, publicity, or other rights, or (3) any of your or third-party policies or terms governing your Content. 

18. Equitable Relief 

Your violation of these Terms may cause irreparable harm to EAM. Therefore, we have the right to seek injunctive relief or other equitable relief if you violate these Terms (meaning we may request a court order to stop you). 

19. Subpoena Fees 

If EAM is required to provide information in response to a subpoena, court order, or other legal, governmental, or regulatory inquiry related to your account, you agree that EAM may to charge you for our costs related to these actions. These fees may include, but are not limited to, attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition. 

20. Disclaimers 

EAM is not responsible for the behavior of any third parties, agencies, linked websites, or other Users, including third-party applications, products, or services for use in connection with the Service (each, a “Third-Party Integration”). Your use of any Third-Party Integration and rights with respect to such Third-Party Integration are solely between you and the applicable third party. We are not responsible for the privacy, security or integrity of any Third-Party Integration or the practices and policies of any Third-Party Integration. We make no warranties of any kind and assume no liability of any kind for your use of any Third-Party Integration. 

V. Other Important Matters 

21. Assignments 

You may not assign any of your rights under the Agreement to anyone else. EAM may assign the Agreement and any of our rights and obligations hereunder to any other individual or entity at our discretion. 

22. Choice of Law 

The Commonwealth of Massachusetts laws and the Federal Arbitration Act will govern all disputes arising out of or relating to the Service and the Agreement, regardless of conflict of laws rules. 

23. Dispute Resolution 

If you are a U.S. customer: 

You and EAM agree that, except as provided below, any dispute, claim or controversy arising out of or relating in any way to the Service or this Agreement (a “Claim”) will be determined by binding arbitration or small claims court, instead of in courts of general jurisdiction. 

Either you or EAM can seek to have a Claim resolved in small claims court if all the requirements of the small claims court are satisfied. Either you or EAM may seek to have a Claim resolved in small claims court in your county of residence or the small claims court in closest proximity to your residence, and you may also bring a claim in small claims court of Suffolk County, Massachusetts. 

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. You agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision, and that you and EAM are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of the Agreement and/or the termination of your Service. 

If you elect to seek arbitration, you must first send to EAM a written Notice of your Claim (“Notice of Claim”). The Notice of Claim to EAM should be sent to: Robin John, 1 International Pl Suite 4210, Boston, MA 02110. The Notice of Claim should include both the mailing address and email address you would like EAM to use to contact you. If EAM elects to seek arbitration, it will send, by certified mail, a written Notice of Claim to your address on file. A Notice of Claim, whether sent by you or by EAM, must (a) describe the nature and basis of the claim or dispute and (b) set forth the specific amount of damages or other relief sought. 

You and EAM agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost and mutually beneficial outcome. You and EAM therefore agree that, after a Notice of Claim is sent but before either you or EAM commence arbitration or file a claim in small claims court against the other, we will personally meet, via telephone or videoconference, in a good-faith effort to confer with each other and try to resolve informally any Claim covered by the Agreement. If you are represented by counsel, your counsel may participate in the conference as well, but you agree to fully participate in the conference. Likewise, if EAM is represented by counsel, its counsel may participate in the conference as well, but EAM agrees to have a company representative fully participate in the conference. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution process required by this paragraph. 

If we do not reach an agreement to resolve the Claim within sixty (60) days after the Notice of Claim is received, you or EAM may commence an arbitration proceeding by filing a Demand for Arbitration or, alternatively, by filing a Claim in small claims court as described above. You agree that you may not commence any arbitration or file a claim in small claims court unless you and EAM are unable to resolve the claim within 60 days after we receive your completed Notice of Claim and you have made a good faith effort to resolve your claim directly with EAM during that time. If a Claim qualifies for small claims court, but a party commences an arbitration proceeding, you and EAM agree that either party may elect instead to have the Claim resolved in small claims court, and upon written notice of a party’s election, the American Arbitration Association (“AAA”) will administratively close the arbitration proceeding. Any dispute about whether a Claim qualifies for small claims court shall be resolved by that court, not by an arbitrator. In the event of any such dispute, the arbitration proceeding shall remain closed unless and until a decision by the small claims court that the Claim should proceed in arbitration. You may download or copy a form of notice and a form to initiate arbitration at www.adr.org or by calling 1-800-778-7879. The arbitration will be conducted by the AAA before a single AAA arbitrator under the AAA’s rules, which are available at www.adr.org or by calling 1-800-778-7879, except as modified by these Term. Unless EAM and you agree otherwise, any arbitration hearings will take place in the county (or parish) of either your residence or of the mailing address you provided in your Notice of Claim. 

The arbitrator will be either (1) a retired judge or (2) an attorney specifically licensed to practice law in the Commonwealth of Massachusetts or the state of your residence and will be selected by the parties from the AAA’s National Roster of arbitrators. The arbitrator will be selected using the following procedure: (a) the AAA will send the parties a list of five candidates meeting this criteria; (b) if the parties cannot agree on an arbitrator from the list, each party shall return its list to the AAA within 10 days, striking up to two candidates, and ranking the remaining candidates in order of preference; (c) the AAA shall appoint as arbitrator the candidate with the highest aggregate ranking; and (d) if for any reason the appointment cannot be made according to this procedure, the AAA may exercise its discretion in appointing the arbitrator. The arbitrator is bound by these Terms. Except as otherwise provided below, all issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration provision. 

You and EAM agree that an administrative conference with the AAA shall be conducted in each arbitration proceeding, and you and a EAM company representative shall appear at the administrative conference via telephone. If you fail to appear at the administrative conference, regardless of whether your counsel attends, the AAA will administratively close the arbitration proceeding without prejudice, unless you show good cause as to why you were not able to attend the conference. 

The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The award shall be binding only among the parties and shall have no preclusive effect in any other arbitration or other proceeding involving a different party. EAM will not seek to recover its attorneys’ fees and costs in arbitration from you unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). Judgment on any award may be entered in any court having jurisdiction. This agreement to arbitrate shall not preclude any party to the arbitration from at any time seeking injunctions or other forms of equitable relief in aid of arbitration from a court of appropriate jurisdiction including whether a Demand for Arbitration is filed in violation of these Terms. 

Unless you or EAM seek to have a Claim resolved in small claims court, the arbitrator shall determine all issues of liability on the merits of any Claim asserted by you or EAM and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. To the extent that you or EAM prevail on a Claim and seek public injunctive relief (that is, injunctive relief that has the primary purpose and effect of prohibiting unlawful acts that threaten future injury to the public), the entitlement to and extent of such relief must be litigated in a civil court of competent jurisdiction and not in arbitration. The parties agree that litigation of any issues of public injunctive relief shall be stayed pending the outcome of the merits of any individual Claims in arbitration. Before a court of competent jurisdiction issues any public injunctive relief, it shall review the factual findings of the arbitration award on which any injunction would issue with no deference to the arbitrator. 

Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules. You are required to pay AAA’s initial filing fee, but EAM will reimburse you for this filing fee at the conclusion of the arbitration to the extent it exceeds the fee for filing a complaint in a federal or state court in your county of residence or in Suffolk County, Massachusetts. If the arbitrator finds that either the substance of your Claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules and EAM will not reimburse your initial filing fee. You and EAM agree that the AAA has discretion to modify the amount or timing of any administrative or arbitration fees due under the AAA Rules where it deems appropriate, provided that such modification does not increase the AAA fees to you or EAM, and you and EAM waive any objection to such fee modification. 

You and EAM agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, if you have elected arbitration, unless both you and EAM agree otherwise, the arbitrator may not consolidate any other person's Claims with your Claims and may not otherwise preside over any form of a representative or class proceeding. If EAM believes that any Claim you have filed in arbitration or in court is inconsistent with the limitations in this paragraph, then you agree that EAM may seek an order from a court determining whether your Claim is within the scope of the Class Action Waiver. If this Class Action Waiver is found to be unenforceable, then the entirety of this Dispute Resolution Section shall be null and void. 

24. Force Majeure 

We won’t be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of god, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers or third-party internet service providers. 

25. Survivability 

Even if the Agreement is terminated, the following sections will continue to apply: Feedback and Proprietary Rights, Compliance with Laws, Limitation of Liability, No Warranties, Indemnity, Dispute Resolution, Choice of Law, Severability, and Entire Agreement. 

26. Severability 

If it turns out that a section of these Terms isn’t enforceable, then that section will be removed or edited as little as required, and the rest of the Agreement will still be valid. 

27. Interpretation 

The headers and sidebar text are provided only to make these Terms easier to read and understand. The fact that we wrote these Terms won’t affect the way the Agreement is interpreted. 

28. Waiver 

If we don’t immediately take action on a violation of these Terms, we’re not giving up any rights under the Terms, and we may still take action at some point. 

29. No Changes in Terms at Request of User 

Because we have so many Users, we can’t change these Terms for any one User or group. 

30. Further Actions 

You’ll provide all documents and take any actions necessary to meet your obligations under these Terms. 

31. Notification of Security Incident 

If we become aware of a security incident related to our systems or databases that contain personal information of you or your contacts, we’ll notify you if required by law. In that event, we’ll also provide you with information about that incident so that you can evaluate the consequences to you and any legal or regulatory requirements that may apply to you, unless we’re prevented from doing so by legal, security or confidentiality obligations. Notifying you of a security incident or cooperating with you to respond to one will not be deemed an acknowledgement or assumption of any liability or fault of EAM for such incident. 

32. Beta Services 

From time to time, (i) we may invite you to try products or features related to our Service that are not generally available to all of our Users or the public or (ii) we may release products or features related to our Service that are identified in the Platform as beta, preview, pilot, limited release, or by a similar designation (collectively, “Beta Services”). Beta Services may be provided for evaluation or testing purposes only, and, therefore, may contain bugs or errors, and may not be as reliable as other features of the Service. The Beta Services are provided as-is. Your use of such features may include additional rules or restrictions that we may place on their use. We may discontinue Beta Services at any time in our sole discretion, and we may decide not to make Beta Services generally available. For the avoidance of doubt, Beta Services are a part of the Service, and, therefore, are subject to the terms of the Agreement, including, without limitation, Sections 15 and 16. 

40. Notices 

Any notice to you will be effective when we send it to the last email or physical address you gave us or when posted on our EAM Site. Please note that, for purposes of providing notice, we may use any email or physical address within your account, including contact information associated with an account’s primary contact, billing contact, owner profile, or any other profile or seat associated with the account. Any notice to us will be effective when delivered to us along with a copy to our legal counsel: Attn. Legal Department, EAM, 1 International Pl Suite 4210, Boston, MA 02110, or any addresses as we may later post on the EAM Site. 

41. Email 

The email address associated with your account will be visible to other students in your cohort. 

42. Investment Solutions Contact 

In support of ECFI’s goal of helping advisors both understand and practice biblically faithful investing, EAM may contact financial advisors to help introduce them to services or solutions that may help the advisor pursue faith-based investing. These may include portfolio illustration services, investment solutions, or client resources offered by EAM. 

43. Entire Agreement 

The Agreement, including these Terms and any Additional Terms (“Additional Terms”) you’ve agreed to by enabling any Add-ons, make up the entire agreement between us in relation to its subject matter and supersede all prior agreements, representations, and understandings. Any Additional Terms will be considered incorporated into the Agreement when you activate or use the corresponding Add-on or feature of the Service. 

Where there’s a conflict between these Terms and the Additional Terms, the Additional Terms will control to the extent of the conflict. 

Congratulations! You’ve reached the end. 

Effective as of March 24th, 2025.